Best Friends Veterinary Center
Caring People Helping Pets
Call: (262) 375-0130

Meet Our Friendly Staff

Veterinary Experts, Technicians, Assistants and More

Our outstanding veterinarians can’t do it alone! That’s why our animal clinic employs a wide-range of veterinary experts, from technicians to veterinary assistants and more.

Our animal clinic and our entire staff has been proudly serving communities from Grafton, Saukville, Port Washington, Cedarburg and Thiensville, WI and beyond for years!

Read on to learn more about our wonderful staff below!


Office Manager

Andi has been with Best Friends since 2013 and is our current office manager.  She spent 6 years as a veterinary assistant in Illinois before relocating to WI.  In her free time, she loves spending time with her  husband,  kids and her new puppy, Ripley! 


Head Receptionist

Megan has been with BFVC since April of 2003.  She has 1 cat, Miss Puss, that lives with her mother now due to her husband's allergies.  She also has a mixed breed dog named Shandy rescued from a shelter in Illinois. Megan moved to Illinois in late 2012 but continues to work for BFVC.  She works mostly from home but you will occasionally see her in the clinic, too. She is very passionate about animal behavior and rescue work.


Certified Veterinary Technician

Pamela has worked for Best Friends Veterinary Center since 1999. She works part time at Best Friends as a Certified Veterinary Technician and also has a pet sitting business. Pamela is our house call technician, so if your pet needs a blood pressure reading at home where he is less stressed or we are doing a wellness visit for a houseful of pets you will probably see her. She also prepares the files for your appointments, making sure services aren't missed and educational materials are ready for your appointment. Her professional interests include feline and canine behavior, nutrition, canine rehabilitation, and community outreach. Pamela and her husband, Andy, enjoy hiking and traveling with their dogs, Cedar (Siberian Husky/Dalmatian mix), Sirius (Siberian Husky), and their new puppy Yuri (Siberian Husky). They also have three cats, Cian, Dexter, and Nooga, who is rear paralyzed. They have had previous pets in the blood donor program and Animal Assisted Therapy. Pamela is working with Yuri to become her new therapy partner.


Certified Veterinary Technician

Cindy is a Certified Veterinary Technician who has worked in the veterinary field for over 25 years. Her professional interests include inventory management, nursing care, surgery, physical therapy and rehabilitation. She also has experience in wildlife rehabilitation. In her time off, she enjoys biking, hiking bird watching, gardening, and spending time with her Australian Shepherd, Trina and her cat, Squeak.


Veterinary Assistant

Jen is a part-time pet care attendant. She has been with BFVC since August 2000. She holds a bachelor’s degree in Biology and is very interested in behavior. Jen attends many obedience and nosework classes with her Doberman, Emmit and German Shepherd, Lena. She also likes to spend time relaxing with her two cats, Pebbles and Meatball.


Veterinary Assistant

Ryanne is a part-time assistant who has worked at BFVC since 2003.  She has worked in the veterinary field since 1994.  She is often the one to lead school/scout tours at the clinic.  Ryanne spends the other half of her time working at the Milwaukee County Zoo teaching education programs to school children.  In her spare time she enjoys playing softball, gardening, hanging out with her husband and, chasing her twin boys and their younger brother around.  She has a dog named Cricket. (7 of Crickets 8 great-grandparents were purebreds but each a different breed. The 8th was a mutt. So Cricket has beagle, miniature poodle, Great Pyrenees, Sheltie, American Stafford terrier, Border collie & chow!)



Allie has been with BFVC since March of 2016. She enjoys surgery, dentistry, and assisting in ultrasounds. When she is not in the clinic, Allie enjoys camping, hiking, and spending time with her fur children Whiskey, Bailey, and Nemo.



Jordan has been a receptionist at Best Friends since 2014, and has been in the veterinary field since 2007. Jordan has two dogs, Monroe and Razzle. In addition to her work at BFVC, Jordan is a part-time student. She is working towards becoming a nurse and plans to eventually be a cardiologist. You might recognize her as the girl with the dark hair and tattoos.



Nicole has been with Best Friends since November 2019. She does reception and also handles our marketing, website, and social media pages. Before coming to Best Friends she worked at Safe Harbor Humane Society in Kenosha for 3 years. Her interests at the clinic include fear free visits and client education. She shares her home with 2 cats, Tonks & Ginny, and a rabbit named Mack. 



Heather moved to the Grafton area from her hometown of Manitowoc in 2016, where she started her first animal clinic receptionist job. She switched to BFVC in early 2018, where she enjoys seeing your smiling faces every day. Her areas of interest in the clinic include breed specific preventive care, as well as care of exotics and farm animals (especially ducks and chickens)!

Three small dogs rule the home she shares with her husband, along with two tortoises, a bearded dragon, assorted geckos, and a tree frog. In her spare time, Heather enjoys reading, crafts, and spending time with her family.

Emily L

Lab & Pharmacy Assistant

Emily has been with Best Friends since November 2020. More coming soon! 


Lab & Pharmacy Assistant

Jeannie has been with Best Friends since July 2021. More to come soon! 



Olivia has been at Best Friends for 6 years. She started out working in our kennel and is now an exam room & surgery assistant. Olivia’s professional interests include fear-free education, dermatology, and working with farm animals.  

At home, Olivia lives on a hobby farm where she enjoys the company of the family's sheep, goats, steers, chickens and a donkey.


Certified Veterinary Technician

Danielle graduated from Milwaukee Career College in 2016 with her Associates in Veterinary Technology. She is known for her free spirited personality. While most happy in surgery, Danielle is also interested in nursing care and seeing exotic patients. Outside of Best Friends, Danielle is a proud mother to her daughter, Keira. She also has two feline fur babies, Tyr & Priscilla.


Lead Technician - Certified Veterinary Technician

Kimberly is a Certified Veterinary Technician who has worked in the veterinary field for over 15 years. Her professional interests include canine behavior, canine rehabilitation, nutrition, and client education. Outside of work she's a proud mother of a daughter and enjoys hiking, taking her dogs to the beach, and spending time with her two horses. She shares her home with 7 dogs, 3 cats, 2 birds, and a bearded dragon.

Emily E

Lab & Pharmacy Assistant

Emily started working for Best Friends in June of 2018. She works part-time and is often behind the scenes helping your pet's lab work go smoothly. She has a long-haired orange puffball named Catniss. Emily has a degree in Human Biology from the University of Wisconsin-Green Bay. She continues to learn more about lab techniques and strives to deliver the best for BFVC's patients.


Kennel Manager

Chris came to Best Friends in 2018 as our Kennel Manager.  She works very hard to make certain your pets are happy and comfortable while vacationing here at Camp Best Friends. She wears many hats at the clinic and enjoys filling in and helping out wherever she can. She has learned a lot in the past year, including seeing how the underwater treadmill helps rehabilitate a dog post-surgery, and testing blood work and urine to determine the cause of a possible illness. 

Chris has two four-footed furry friends. Champ, her big boy is a 12 year old lab mix, and her newly acquired Gracie is a terrier mix who is the princess of the house. They share their very comfy home with Chris. In her free time, Chris enjoys gardening, fishing, cooking and hanging out with her family, friends and dogs.


Certified Veterinary Technician

Katherine became a Certified Veterinary Technician (veterinary nurse) in 1992 when she lived in Texas. Since then, she has worked as a technician in general and specialty/emergency practice, and then moved into a management role focusing on human resources. She spent years teaching, writing, and consulting with dozens of veterinary practices across the U.S. and Canada. Recently she spent four years managing a 6-doctor practice in Neenah. She joined BFVC in March of 2021, and is happy to be part of this great team! She shares her life with her significant other, a daughter in college, three feline boys, a leopard gecko, and a hedgehog named LuLu.


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