Best Friends Veterinary Center
Caring People Helping Pets
Call: (262) 375-0130


While our veterinarians and staff work to provide you with the best experience possible whenever you visit our animal hospital, hearing from our existing clients is the best way to learn more about what experience you can expect!

Some of these clients are brand-new to our animal hospital, while many have been seeing our veterinarians and staff for years.

For clients from Milwaukee WI, Belgium WI, Fredonia WI, West Bend WI, Thiensville WI, Mequon WI, Germantown WI, Jackson WI, Port Washington WI, Saukville WI, Cedarburg WI, Grafton WI and beyond, we thank you for choosing us and for your kind words!

Read on below to see what pet owners are saying about their experience with our veterinary clinic:

"I was concerned about dropping off the dog instead of bringing her in and being with her. I had no need to be concerned. It went very smoothly and without issue. It shows the high level of trust we have in the clinic."

Lynn L. and her dog Zoey - May 2020

If you could please share my undying appreciation and Zoe's wet kisses to Dr. Boss and Erin for working with our schedule today to assure Zoe and Lumen could get in...we appreciate it so much and thankful for their flexibility. I know we made a busy day busier, but hopefully Zoe will now be able to feel better and Lumen is good-to-go for another 100,000 miles!


Thank you for the warm welcome. Everything was great. From your beautiful facility to the entire warm, caring staff. We look forward to seeing you again!

Mary and Lucy - 2018

Thank you for taking such good care of me and my mom. I love Wisconsin. See you next summer. Miss me. Love, licks, and woof

Koko - 2018

We would like to thank you for your thoughtfulness. We know that Best Friends is not just a business. Everyone there really cares about your patients and their owners. Bazinga did really well during chemo and we hope, as I know you do, that he is in remission for a long time.

Rob, Victoria and Bazinga

Dear Dr. Boss and Staff, I have never experienced the type of service you provided me and I am so impressed. You are the MODEL of everything a Veterinarian should be.

Kath B

Dear Dr. Boss & Staff, A big "thank you" for the help and kindness your staff and Dr. Horsch gave myself with "my baby" Hazelnut on our last visit to the clinic! Hazelnut's toenails began bleeding again, your crew fit us right in. There was blood all over the car seat. I was a wreck from seeing it! A member of your staff cleaned it up...I was thrilled! It is worth the drive for me to get such wonderful care and service. You should be very proud of all of your "girls" and doctors! Please give them all my thanks and love. They all not only care very much for Hazelnut but also me.


Dear Dr. Boss & the Best Friends Team- A very happy 20th anniversary for providing awesome veterinary care at Best Friends! You have touched so many families by your dedication, commitment, knowledge and care, including us. We are so blessed to know Oliver has someone who cares about his health and well-being as much as we do. Thank You Dr. Boss! We wish you many more years of success and happiness!

With Love, Lyn, Aaron, and Oliver

To the Team of folks that helped with Buster on 10/1/13. We want to thank you for the support of my family. It was a tough day and you made it a lot better. (By the way...Buster is feeling a LOT better!)

To the Best Friends Staff, We can't thank you enough for all the wonderful care, compassion and comfort you provided us. Linus looks and feels so much better already and is improving every day. He can't wait for the underwater treadmill! With thanks and gratitude

Jena & Linus S

I just wanted to thank you so much for giving us the kidney diet food for Callie Sue. I hope it makes a difference on her next kidney tests. My husband just lost his job so hopefully it will last us a while until he has something else. We appreciate your kindness.


Dear Dr. Boss, “How do I thank thee…Let me count the ways!”

For your passion and concern for all my animals
For all the “return” medications
For personally driving Tweety Pie to the emergency hospital
For all the after-hours calls
For your interest in my well-being
For the excellent surgery you performed on Pico
For your patience and understanding
For going above and beyond expectations
For anything I missed or forgot!
You are truly the best!


From a geocacher: I still ended up going inside this WONDERFUL veterinary clinic (the best I have ever seen!) and talking to the super cool, friendly dark haired girl who advised me. I still didnt find it after tromping through 8" of snow in my good shoes all the way around the building, so I returned inside and she gave me better advice and let me out the back door for a shorter trip this time.....And what a wonderful vet you have, my dog should be so lucky as to go here! This is nicer than MY doctors clinic!

Thank you so much for checking in on Hannah and Kody. They are both doing well. They were very happy to get home and get out of their carriers. All of our questions were answered while I was there with my daughters. We love your office and staff. I know that I made the right choice for our pets and our family by choosing to bring Hannah and Kody to Best Friends Veterinary Center. I appreciate the services that your clinic provides and the friendliness of all of the staff. I truly felt that the staff there really cares about animals. Thank you for taking such good care of my kitties.


Your facility is awesome & I can't say enough about how wonderful & beautiful everyone was. We were treated respectfully & were shocked at how great everything was. I am going to nominate you for "Best of Milwaukee" even though you're not in Milwaukee!


Dear Dr. Helms & Amy, thank you for seeing me last Wednesday without an appointment! I am tolerating my Atopica really well, and my mom said my throat looks much better. Thank you again!

Holly Lou

Ladies: Our family wishes to thank each and every one of you for helping our little Lilly throughout her cancer struggles! Thanks to you, she is vibrant, happy and loving. We owe each additional moment we have with her to you!! Please let us all wish for many more years of recovered health for our sweet girl! Thanks again.


Couldn't ask for a better, nicer, smarter group of 'friends.'


Thank you to you and your team for the nice assistance this early morning with our hampster, Dewey. Your sweet nature and kindness comforted Larry and I in our time of pain. We will remember you in the future

Sandy and Larry

I continue to feel relieved and grateful to have found Best Friends. You have been competent, friendly and thorough, from desk staff to vet techs to the docs. Peri and Libby actually like coming to see you. Little Libby, who used to tremble and cry in veterinarian waiting rooms, wags her happy tail and rushes through your door to get inside rather than to escape. We all love you. Thanks for being all that you are.


Abby and I had a good time with Dr. Horsch and Tori at her annual check-up yesterday. A wonderful, caring staff.


We have taken advantage of this many times, and appreciate the care and love that BFVC gives to our loved family member. Thank you!